TIME
2–3 hours a week
One 45-minute call with your specialist each week. The rest is async and fits around your normal client work.
ONBOARDING WITH GROWF
Your Growf onboarding plan.
Here's what to expect.
Onboarding is included in every Growf plan. Together we set up your workspace, bring in your client information and show your team how to use Growf in their day-to-day work.
YOUR ONBOARDING TIMELINE
Four weeks.
From kickoff to go-live.
Every plan follows the same rhythm. Your onboarding specialist keeps the pace — you keep working as usual.
DAY 1
Kickoff call
We pick up to three goals, set up your workspace and invite your team.WEEK 1
Basics in place
Brand assets, client information and your first integrations are connected.WEEK 2
First on-brand work
You create your first AI work in Growf, reviewed together with your specialist.WEEK 3
Automation running
Your first recurring task delivers work on schedule — without a reminder.WEEK 4
GO-LIVEYour team runs it
Handover, next steps and a check-in four weeks later. You’re live.
92% of teams are fully live within 30 days.
NEED IT FASTER? ASK US →YOUR PART
What we need from you.
It’s less than you think.
A clear plan only works when both sides know their part. This is yours — everything else is on us.
PEOPLE
One decision-maker + team
Someone who can approve the goals at kickoff, and the people who will use Growf day to day.MATERIALS
Your brand & client basics
Brand assets, tone of voice, client information and access to the tools you already use. We’ll send a checklist before kickoff.
Same rhythm for teams of 3 or 30 — we scale the depth, not the pace.
GET THE KICKOFF CHECKLIST →THIS IS WHAT ONBOARDING CAN LOOK LIKE.
A practical plan.
Built around your team.
At kickoff, we choose up to three goals to work on together. This example shows what those first weeks can look like. Your plan will depend on your team, clients and current way of working.
SETUP — INCLUDED IN EVERY PLAN
We start with the basics.
First, we make sure your team can work in Growf. We add the right people, clients and tools, and agree on a structure everyone understands.- Invite your team and set roles
- Connect the tools you already use
- Import clients, brands and assets
- Structure your client spaces
- Load strategy docs and brand guidelines
- Set permissions and client access
- Set AI usage limits and permissions
- Agree how your team names and organizes work
GOAL.01
Bring your client information into Growf
We organize the information your team needs to work for each client.WHAT WE'LL COVER
- Where do you keep client information today?
- Where are strategies, briefs and assets stored?
- Who needs access to each client?
- What information is often hard to find?
WHAT WE'LL GUIDE YOU ON
- Create a clear space for each client
- Add strategies, briefs and brand guidelines
- Connect the tools where your files live
- Show your team where to find and add information
GOAL.02
Create your first on-brand work in Growf
We use a real client brief so your team learns Growf by doing the work.WHAT WE'LL COVER
- How does your team turn a brief into a first draft?
- Who reviews the work before it goes to the client?
- What should always sound or look like the client?
- Which type of work should we start with?
WHAT WE'LL GUIDE YOU ON
- Set up the brand profile for one client
- Turn a real brief into a first draft
- Review and improve the result together
- Repeat the process with your own team
GOAL.03
Set up one recurring task
We choose one repetitive job and set it up in Growf from start to finish.WHAT WE'LL COVER
- Which task takes the same steps each time?
- What do clients expect to receive and when?
- Which parts still need a person to check them?
- Where does the process usually get stuck?
WHAT WE'LL GUIDE YOU ON
- Choose one useful task to start with
- Set up the steps and responsibilities
- Connect the tools needed for that task
- Test it together before your team uses it
Before we wrap up
We review what has been set up, agree on what your team will do next and make sure everyone knows where to go with questions.
ONBOARDING PER PLAN
Every plan includes onboarding.
See what’s in yours.
Setup, training and guidance scale with your plan. Pick yours to see exactly what we do together in the first weeks.
AFTER GO-LIVE
Go-live isn’t goodbye.
Onboarding ends. The relationship doesn’t. Here’s exactly who and what you can count on afterwards.
A NAMED CONTACT
A personal CS handover
Your specialist introduces you personally to your customer success manager — someone who already knows your goals and setup. No ticket queue, no starting over.SELF-SERVE ANSWERS
Help center & community
Step-by-step guides, ready-made templates and a community of agencies using Growf — most questions are answered before you need to ask them.KEEP IMPROVING
Quarterly reviews of your setup
Every quarter we look at usage and results together, and tune your workspace, automations and goals for whatever comes next.
GOOD TO KNOW
Questions we hear
before every kickoff.
Can’t find yours? Ask your onboarding specialist — or send us a message before you sign anything.
Nothing breaks. Your specialist reshuffles the plan in the next weekly call — the four-week rhythm is a guide, not a deadline. Client work always comes first.
NEED TO CHECK SOMETHING FIRST?
Still have a question?
Let's talk it through.
Ask us about timing, preparation or what is included in your onboarding.