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ONBOARDING · PRO PLAN

Onboarding for Pro.
Here's what to expect.

Every Pro plan includes onboarding. Together we set up your workspace, bring in your client information and train your team: multi-team setup, custom playbooks, five live sessions and six weeks of active guidance.

WHAT'S IN THE PRO ONBOARDING

The Pro onboarding.
Setup, training and guidance.

This is exactly what we do together in the Pro onboarding, from the first workspace to your team working on their own.

  • SETUP

    We set up Growf for your agency

    Everything your team needs is in place before the first training session.
    • Multi-team & governance setup
    • Custom playbooks
    • Tailored adoption plan
  • TRAINING

    We train your team on real work

    Live sessions with your onboarding specialist, using your own clients and briefs.
    • 1 live kick-off session (1 hour)
    • 4 live training sessions + Q&A
  • GUIDANCE

    We stay close until it runs on its own

    Support and check-ins while your team makes Growf part of the daily routine.
    • Dedicated onboarding lead
    • 6 weeks of active guidance
    • Review session after 30 days

Need more than the Pro onboarding?

Every onboarding can be extended with extra training sessions or guidance weeks. Ask your onboarding specialist what fits your team.

THE PRO ONBOARDING TIMELINE

Six weeks.
From kickoff to go-live.

Your onboarding specialist keeps the pace. You keep working as usual.

  • DAY 1

    Kickoff call

    We agree on the goals per team, set up governance and invite everyone who will work in Growf.
  • WEEK 1–2

    Setup & first training

    Multi-team structure, custom playbooks and the first two live training sessions.
  • WEEK 3–4

    On-brand work per team

    Every team creates its first real work in Growf, reviewed with your dedicated onboarding lead.
  • WEEK 5–6

    Automation & adoption

    Recurring tasks run on schedule and the adoption plan is followed up team by team.
  • DAY 30

    REVIEW

    Review session

    We look at usage and results together and tune the setup. Go-live after six weeks of active guidance.

Pro onboarding includes a review session after 30 days.

YOUR PART

What we need from you.
It’s less than you think.

A clear plan only works when both sides know their part. This is yours. Everything else is on us.

  • TIME

    2–3 hours a week

    One 45-minute call with your specialist each week. The rest is async and fits around your normal client work.
  • PEOPLE

    One decision-maker + team

    Someone who can approve the goals at kickoff, and the people who will use Growf day to day.
  • MATERIALS

    Your brand & client basics

    Brand assets, tone of voice, client information and access to the tools you already use. We’ll send a checklist before kickoff.

Same rhythm for teams of 3 or 30. We scale the depth, not the pace.

AFTER GO-LIVE

Go-live isn’t goodbye.

Onboarding ends. The relationship doesn’t. Here’s exactly who and what you can count on afterwards.

  • A NAMED CONTACT

    A personal CS handover

    Your specialist introduces you personally to your customer success manager, someone who already knows your goals and setup. No ticket queue, no starting over.
  • SELF-SERVE ANSWERS

    Help center & community

    Step-by-step guides, ready-made templates and a community of agencies using Growf. Most questions are answered before you need to ask them.
  • KEEP IMPROVING

    Quarterly reviews of your setup

    Every quarter we look at usage and results together, and tune your workspace, automations and goals for whatever comes next.

GOOD TO KNOW

Questions we hear
before every kickoff.

Can’t find yours? Ask your onboarding specialist, or send us a message before you sign anything.

Nothing breaks. Your specialist reshuffles the plan in the next weekly call. The four-week rhythm is a guide, not a deadline. Client work always comes first.

NEED TO CHECK SOMETHING FIRST?

Still have a question?
Let's talk it through.

Ask us about the Pro onboarding, timing or what your team needs to prepare.