SETUP
We set up Growf for your agency
Everything your team needs is in place before the first training session.
- Multiple workspaces & role setup
- Standard playbooks configured
- Basic adoption setup
ONBOARDING · SCALE PLAN
Onboarding for Scale.
Here's what to expect.
Every Scale plan includes onboarding. Together we set up your workspace, bring in your client information and train your team: multiple workspaces, playbooks, three live sessions and four weeks of guidance.
WHAT'S IN THE SCALE ONBOARDING
The Scale onboarding.
Setup, training and guidance.
This is exactly what we do together in the Scale onboarding, from the first workspace to your team working on their own.
TRAINING
We train your team on real work
Live sessions with your onboarding specialist, using your own clients and briefs.- 1 live kick-off session (1 hour)
- 2 live training sessions (1 hour each)
GUIDANCE
We stay close until it runs on its own
Support and check-ins while your team makes Growf part of the daily routine.- Async support via e-mail
- 4 weeks of guidance
- Access to the knowledge base
Need more than the Scale onboarding?
Every onboarding can be extended with extra training sessions or guidance weeks. Ask your onboarding specialist what fits your team.
THE SCALE ONBOARDING TIMELINE
Four weeks.
From kickoff to go-live.
Your onboarding specialist keeps the pace. You keep working as usual.
DAY 1
Kickoff call
We pick up to three goals, set up your workspace and invite your team.WEEK 1
Basics in place
Brand assets, client information and your first integrations are connected.WEEK 2
First on-brand work
You create your first AI work in Growf, reviewed together with your specialist.WEEK 3
Automation running
Your first recurring task delivers work on schedule, without a reminder.WEEK 4
GO-LIVEYour team runs it
Handover, next steps and a check-in four weeks later. You’re live.
92% of Scale teams are fully live within 30 days.
YOUR PART
What we need from you.
It’s less than you think.
A clear plan only works when both sides know their part. This is yours. Everything else is on us.
TIME
2–3 hours a week
One 45-minute call with your specialist each week. The rest is async and fits around your normal client work.PEOPLE
One decision-maker + team
Someone who can approve the goals at kickoff, and the people who will use Growf day to day.MATERIALS
Your brand & client basics
Brand assets, tone of voice, client information and access to the tools you already use. We’ll send a checklist before kickoff.
Same rhythm for teams of 3 or 30. We scale the depth, not the pace.
AFTER GO-LIVE
Go-live isn’t goodbye.
Onboarding ends. The relationship doesn’t. Here’s exactly who and what you can count on afterwards.
A NAMED CONTACT
A personal CS handover
Your specialist introduces you personally to your customer success manager, someone who already knows your goals and setup. No ticket queue, no starting over.SELF-SERVE ANSWERS
Help center & community
Step-by-step guides, ready-made templates and a community of agencies using Growf. Most questions are answered before you need to ask them.KEEP IMPROVING
Quarterly reviews of your setup
Every quarter we look at usage and results together, and tune your workspace, automations and goals for whatever comes next.
OTHER PLANS
Not sure this is the right plan?
Compare the onboarding of every plan.
Setup, training and guidance scale with your plan. Every plan starts with the same kickoff and the same specialist.
GOOD TO KNOW
Questions we hear
before every kickoff.
Can’t find yours? Ask your onboarding specialist, or send us a message before you sign anything.
Nothing breaks. Your specialist reshuffles the plan in the next weekly call. The four-week rhythm is a guide, not a deadline. Client work always comes first.
NEED TO CHECK SOMETHING FIRST?
Still have a question?
Let's talk it through.
Ask us about the Scale onboarding, timing or what your team needs to prepare.