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Integration / Marketing

Wati integration

Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.

About Wati

Wati is a WhatsApp Business API platform that automates marketing, sales, and customer support. It helps businesses engage customers, send notifications, and manage conversations at scale.

All integrations
Category
Marketing, Collaboration & Communication
Connection
API key
Type
Tool
Actions
5
Tags
library

Example prompts

What you can ask Growf to do with Wati

  • Send session message to new lead
  • Add customer contact from webform submission
  • Update contact attributes after support chat
  • List all teams managing WhatsApp inquiries

Available actions

5 actions your agents can run in Wati

  • Add Contact

    Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.

  • Get Teams

    Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.

  • Send Session Message

    Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.

  • Wati update chat status

    Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiting for customer's response - SOLVED: Issue has been resolved -…

  • Update Contact Attributes

    Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.

Put Wati to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.