Integration / Sales & Customer Support
Productlane integration
Productlane is a customer support and feedback system designed for modern companies, built on Linear.
About Productlane
Productlane is a customer support and feedback platform built on Linear. It helps companies collect, organize, and act on customer feedback for better product decisions.
All integrations- Category
- Sales & Customer Support
- Connection
- API key
- Type
- Tool
- Actions
- 39
- Tags
- library
Example prompts
What you can ask Growf to do with Productlane
- “Open Productlane widget for user feedback”
- “Display specific docs article in widget”
- “Register listener for widget submit events”
- “Toggle Productlane widget visibility on page”
Available actions
39 actions your agents can run in Productlane
Create Changelog Entry
Tool to create a new changelog entry in Productlane. Use when you need to document product updates, new features, or bug fixes. The content supports markdown format including headings, bulleted lists, and other markdown features.
Create Company
Tool to create a new company in Productlane. Use when you need to add a company record with optional domain-based contact auto-linking. Authentication required via Bearer token.
Create Contact
Tool to create a new contact in your Productlane workspace with optional company linking. Use when adding new contacts to track customer interactions and feedback.
Create Feedback
Tool to create new feedback in Productlane. Use when submitting user feedback, feature requests, or bug reports through the API. This is equivalent to adding feedback through the Productlane widget or portal. Requires email, feedback text, and pain level.
Create Insight
Tool to create a new insight/thread in Productlane workspace. Use when you need to capture customer feedback, feature requests, or bug reports.
Create Thread
Tool to create a new thread in Productlane. Use when you need to create feedback, feature requests, or bug reports from users.
Create Upvote
Tool to create an upvote for a project or issue. Use when you need to record user support for a project or issue. Either projectId or issueId must be provided.
Delete Company
Tool to delete a company by its unique ID. Use when you need to permanently remove a company and all associated data from Productlane.
Delete Contact
Tool to delete a contact by ID. Use when you need to permanently remove a contact from Productlane. Authentication is required and you can only delete your own contacts.
Delete Upvote
Tool to delete an upvote by its unique ID. Use when removing a previously cast upvote on an issue or project.
Enable Productlane Widget
Tool to enable the Productlane widget. Use after confirming the widget is currently disabled.
Get Changelog
Tool to retrieve a published changelog by ID from Productlane. Use when you need to fetch details about a specific changelog entry. No authorization is required for published changelogs.
Put Productlane to work inside Growf.
Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.