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Integration / Analytics & Data

Modem integration

Modem turns customer conversations into structured topics, people, and company insights for analysis and workflow automation.

About Modem

Modem is a customer intelligence platform that turns conversations into structured topics, people, and company insights. Use it to analyze feedback patterns and automate customer workflows faster.

All integrations
Category
Analytics & Data
Connection
API key
Type
Tool
Actions
30
Tags
library

Example prompts

What you can ask Growf to do with Modem

  • Summarize top customer conversation topics
  • Find companies mentioning pricing issues
  • List people linked to churn risks

Available actions

30 actions your agents can run in Modem

  • Add People to Company

    Associate one or more existing people with an existing company. People already associated with the company are reported as skipped. This changes company membership, and the approved API surface has no inverse removal operation.

  • Create Companies

    Create one to 50 companies in one batch. Each item succeeds or fails independently; use a one-item array to create one company.

  • Create People

    Create one to 50 people in one batch. Each item succeeds or fails independently; use a one-item array to create one person.

  • Get Channel

    Get one channel's source details, connection state, context, timestamps, and message count by UUID.

  • Get Company

    Get one company's core details, connection values, domain, logo, and VIP status by decimal ID.

  • Get Company Activity

    Get one company's message count, weekly activity series, and source-level message breakdown.

  • Get Company History

    Get up to 50 company audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.

  • Get Company Identities

    Get external platform identities linked to one company by Modem's identify operation.

  • Get Current Organization

    Return the organization selected by the connected API key. Use this as an authentication smoke test and to confirm the active tenant; it returns no member, credential, or plan details.

  • Get Person

    Get one person's complete profile, including company, connections, tags, sources, timestamps, identities, and message activity aggregates.

  • Get Person History

    Get up to 50 person audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.

  • Get Person Identities

    Get all external platform identities linked to one person.

Put Modem to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.