Integration / CRM
Intercom integration
Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
About Intercom
Intercom is a customer messaging platform for live chat and support automation. It helps businesses engage, convert, and support customers at scale.
All integrations- Category
- CRM, Sales & Customer Support
- Connection
- OAuth
- Type
- Tool
- Actions
- 133
- Tags
- library
Example prompts
What you can ask Growf to do with Intercom
- “Add tag 'VIP' to contact John Doe”
- “Assign open conversation #123 to support team”
- “Create note for contact Emily about refund”
- “Close all resolved conversations from today”
Available actions
133 actions your agents can run in Intercom
Add subscription to a contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.Attaching a c…
Add tag to contact
Tool to add a tag to a contact in Intercom. Use when you need to attach or add a specific tag to a contact for categorization or tracking purposes.
Archive contact
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assign conversation
Assigns a conversation to a specific admin or team in Intercom. Mutates live conversation state; confirm intent before bulk-assigning multiple conversations.
Attach contact to company
Tool to attach a contact to a company in Intercom. Use when you need to associate a contact with a company.
Attach contact to conversation
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.
Attach tag to conversation
Tool to add a tag to a specific conversation in Intercom. Use when you need to attach or tag a conversation.
Attach tag to ticket
Tool to add a tag to a ticket in Intercom. Use when you need to attach or add a specific tag to a ticket for categorization or tracking purposes.
Block contact
Tool to block a single contact in Intercom. Use when you need to block a contact, which will also archive their conversations.
Cancel data export
Tool to cancel an active content data export job. Use when you need to terminate an ongoing export and update its status to 'canceled'.
Close conversation
Closes a conversation in Intercom, marking it as resolved. Requires explicit user confirmation before calling; closing is irreversible without a separate reopen action. Send any reply via INTERCOM_REPLY_TO_CONVERSATION before calling this tool — parallel execution on the same conversation causes co…
Create a collection
You can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`
Put Intercom to work inside Growf.
Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.