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Integratie / CRM

Zoho Desk integratie

Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions

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Over Zoho Desk

Zoho Desk is a context-aware helpdesk platform that helps support teams track, manage, and resolve customer tickets. It streamlines workflows and gives you actionable insights into every customer interaction.

Alle integraties
Categorie
CRM, Sales & Customer Support
Verbinding
OAuth
Type
Tool
Acties
32
Tags
library

Voorbeeldprompts

Wat je Growf kunt vragen te doen met Zoho Desk

  • “List high-priority open support tickets”
  • “Summarize recent customer interactions today”
  • “Create new ticket for incoming email”
  • “Assign unresolved tickets to support agents”

Beschikbare acties

32 acties die je agents kunnen uitvoeren in Zoho Desk

  • Create Contact

    Tool to create a new contact in Zoho Desk with name, email, and other details. Use this action when you need to add a new contact to the system, such as when onboarding a new customer or registering a support requester. Returns the created contact with id and webUrl for downstream operations.

  • Create Ticket

    Tool to create a new Zoho Desk ticket with subject, description, department, and requester details. Use when you need to create a support ticket in Zoho Desk. Returns the created ticket with id and webUrl for downstream chaining.

  • Download Ticket Attachment

    Download a file attachment from a Zoho Desk ticket by attachment ID. Use this action when you need to retrieve a specific file that was previously attached to a ticket. Requires both the ticket ID and the attachment ID to identify the file to download.

  • Get Agent

    Tool to fetch details of a Zoho Desk agent. Use when you have an agent ID and need its full data, optionally including related resources.

  • Get Agents Count

    Tool to get the total count of agents in Zoho Desk. Use when you need the number of agents optionally filtered by status, confirmation, or light agents.

  • Get Contact

    Tool to fetch details of a Zoho Desk contact. Use when you have a contact ID and need its full data, optionally including accounts or owner details.

  • Get Contacts By IDs

    Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.

  • Get Department

    Tool to fetch details of a Zoho Desk department by ID.

  • Get Department Logo

    Tool to get/download a department's logo from Zoho Desk.

  • Get Departments Count

    Tool to get the total count of departments in Zoho Desk. Use when you need the number of departments, optionally filtered by enabled status.

  • Get Ticket

    Get Ticket

  • Get Ticket Latest Thread

    Tool to fetch the most recent thread of a ticket. Use when you need the latest conversation on a ticket.

Zet Zoho Desk aan het werk in Growf.

Koppel het één keer en elke workspace, agent en workflow kan het gebruiken — veilig, met je team in de loop.

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