Integratie / Sales & Customer Support
Superchat integratie
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
Over Superchat
Superchat is a unified messaging platform for businesses, supporting WhatsApp, Instagram, Facebook Messenger, Email, and more. It streamlines communication by centralizing multi-channel conversations in one place.
Alle integraties- Categorie
- Sales & Customer Support, Collaboration & Communication
- Verbinding
- API-sleutel
- Type
- Tool
- Acties
- 17
- Tags
- library
Voorbeeldprompts
Wat je Growf kunt vragen te doen met Superchat
- “List all WhatsApp conversations from today”
- “Create a new contact for incoming lead”
- “Fetch details for contact John Smith”
- “List available messaging channels in my account”
Beschikbare acties
17 acties die je agents kunnen uitvoeren in Superchat
Create Contact
Create a new contact in Superchat with phone or email handles. Use this tool to register contact details before sending messages. You must provide at least one handle (phone or email). Optional fields include first name, last name, gender, and custom attributes (if predefined in your account settin…
Create Template Folder
Create a new template folder in SuperChat for organizing message templates. Template folders help organize WhatsApp and other messaging templates into logical groups (e.g., Marketing, Sales, Customer Support). Use this action before creating templates when you want to keep them organized.
Delete Webhook
Tool to delete a specific webhook by its ID. Use when you need to remove an obsolete or unwanted webhook subscription. First use SUPERCHAT_LIST_WEBHOOKS to retrieve the webhook ID, then use this action to delete it. Example: Delete webhook wh_UPYSN0Etofjl7lhhQ9yhL.
Get Contact
Retrieve a specific contact's details by ID. Returns the contact's name, handles (phone, email, social), custom attributes, and timestamps. Use this to look up contact information before sending messages or updating contact details. Example: "Get contact details for co_abc123" or "Fetch info for co…
Get File
Retrieve metadata for a specific file by its ID. Returns file details including the file name, MIME type, API resource URL, and a temporary download link with expiration. Use this to get information about uploaded files before downloading or processing them.
Get User
Retrieve details of a specific user in the Superchat workspace by their user ID. Use this tool when you need to fetch profile information for a known user. Note: You can obtain user IDs by first calling the List Users action. Example user_id format: 'us_abc123xyz'
List Channels
Lists all communication channels in your Superchat workspace. Channels represent different messaging mediums (WhatsApp, email, SMS, Telegram, Instagram, Facebook) through which conversations occur. Results are sorted by creation date (newest first) and can be paginated using 'limit', 'after', or 'b…
List Contacts
List all contacts in the Superchat workspace with cursor-based pagination. Use this tool to browse contacts, find contact IDs, or export contact data. Results are sorted by creation date (newest first).
List Conversations
Retrieves a paginated list of all conversations in your Superchat account. Each conversation includes channel info, status (open/snoozed/done), assigned users, contacts, labels, and inbox details. Use this to browse conversations, find specific ones by status or channel, or get conversation IDs for…
List Custom Attributes
List all custom attributes defined for contacts in your Superchat account. Custom attributes are user-defined fields that extend contact data beyond standard fields like name and email. Use this action to discover available custom attributes before reading or updating contact information. Supports …
List Inboxes
Tool to list all inboxes. Use when you need to retrieve inbox IDs and metadata before sending or organizing messages.
List Labels
List all labels in the Superchat workspace. Labels are used to categorize and organize conversations. Use this tool to retrieve available labels and their IDs, which can then be used to assign labels to conversations via the update conversation endpoint. Supports cursor-based pagination for workspa…
Zet Superchat aan het werk in Growf.
Koppel het één keer en elke workspace, agent en workflow kan het gebruiken — veilig, met je team in de loop.