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Integratie / CRM

EnforcedFlow integratie

EnforcedFlow routes work across teams with configurable advanced round-robin groups, agent criteria, availability, and email assignments.

Over EnforcedFlow

EnforcedFlow is a work routing platform for advanced round-robin groups, agent criteria, availability, and email assignments. It helps teams distribute work fairly and quickly using configurable assignment rules.

Alle integraties
Categorie
CRM, Productivity & Project Management
Verbinding
API-sleutel
Type
Tool
Acties
5
Tags
library

Voorbeeldprompts

Wat je Growf kunt vragen te doen met EnforcedFlow

  • Assign inbound emails to available agents
  • Review round-robin distribution across teams
  • Route priority cases by agent criteria

Beschikbare acties

5 acties die je agents kunnen uitvoeren in EnforcedFlow

  • Get Group Routing Fields

    Get detailed routing-field configuration and metadata field names for one round-robin group.

  • List Group Agents

    List agents in a round-robin group, optionally filtering by active status, with metadata and configured field values.

  • List Round Robin Groups

    List round-robin groups accessible to the connected account, including group IDs and summary routing-field requirements.

  • Select Next Agent

    Select the next available agent for a round-robin group using optional configured criteria. This advances the group's round-robin routing state and may consume one routing request from the account's monthly quota; it is not a read-only preview. A successful no-match response preserves agent=null an…

  • Upsert Group Agent

    Update the first agent matching a filter, or create an agent when the filter matches none. A missing or empty filter always creates an agent. Use a precise, stable filter because any filter miss takes the create path and can produce duplicate agents.

Zet EnforcedFlow aan het werk in Growf.

Koppel het één keer en elke workspace, agent en workflow kan het gebruiken — veilig, met je team in de loop.