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Integratie / Sales & Customer Support

Crisp integratie

Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.

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Over Crisp

Crisp is a customer messaging platform for live chat, contacts, helpdesk, and campaigns. It helps support teams manage customer conversations from one shared workspace.

Alle integraties
Categorie
Sales & Customer Support, Collaboration & Communication
Verbinding
API-sleutel
Type
Tool
Acties
12
Tags
library

Voorbeeldprompts

Wat je Growf kunt vragen te doen met Crisp

  • “Summarize unresolved Crisp conversations today”
  • “Create Crisp contact from chat lead”
  • “Update helpdesk article for billing issue”

Beschikbare acties

12 acties die je agents kunnen uitvoeren in Crisp

  • Assign Conversation

    Assign a conversation to one operator or explicitly remove its current operator assignment.

  • Get Conversation

    Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.

  • Get People Profile

    Get one customer profile by its Crisp people ID or exact email address.

  • List Conversation Messages

    Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.

  • List Conversations

    List or search workspace conversations with support-focused filters, one page at a time.

  • List Inboxes

    List configured Crisp inboxes and their operator/team membership, one page at a time.

  • List Operators

    List workspace operators and pending members with their IDs, roles, and current availability.

  • List People Profiles

    List or search customer profiles by text, creation date, and sort order, one page at a time.

  • Move Conversation to Inbox

    Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.

  • Send Conversation Message

    Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.

  • Update Conversation Meta

    Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.

  • Update Conversation State

    Set a conversation to pending, unresolved, or resolved.

Zet Crisp aan het werk in Growf.

Koppel het één keer en elke workspace, agent en workflow kan het gebruiken — veilig, met je team in de loop.

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