Callingly integratie

Activate/Deactivate Client Account

Tool to activate or deactivate a client account. Use when you need to toggle client access after onboarding or offboarding. Example: "Activate client 123" or "Deactivate client 456".

Create Agent

Tool to create a new agent. Use when you need to register an agent in Callingly after gathering their account ID and contact details.

Create Outbound Call

Creates a new outbound call record and initiates a real outbound call, which incurs cost — ensure explicit user authorization and compliance with applicable consent and telemarketing regulations before use. The call will be routed to available agents on the specified team based on account-level rou…

Create Client

Creates a new client account in Callingly. Clients are sub-accounts under your agency account that can have their own teams, agents, and billing. Use this when onboarding a new business customer to your Callingly agency.

Create Team

Tool to create a new team. Use when setting up a team configuration before adding agents.

Create Webhook

Tool to create a new webhook for call or lead events. Use when you need to receive real-time notifications on specific events. Example: "Create a webhook for call_completed events to http://example.com/callback".

Delete Agent

Permanently delete an agent from a Callingly account. Use when removing an agent who should no longer receive calls. Requires both the agent ID and the account ID the agent belongs to.

Delete Client

Tool to delete a client. Use when you need to remove an existing client from your account after confirming its ID.

Delete Lead

Tool to delete a lead by ID. Use when you need to permanently remove a lead from your account after confirming its ID. Returns a success confirmation.

Delete Webhook

Tool to delete a webhook. Use when permanently removing a webhook by its ID.

Get Agent Schedule

Tool to retrieve the availability schedule for a specific agent. Use when you need to know which days and times the agent is available.

Get Call

Retrieves detailed information about a specific call by its unique ID. Returns comprehensive call metadata including status, duration, lead information, agent details, recording URLs, transcripts, and AI-generated insights. Use the LIST_CALLS action first to obtain valid call IDs.