---
title: "How to sync Growf knowledge from an integration"
description: "Pull Fireflies transcripts into Incoming so the team can accept them as workspace knowledge, instead of uploading files by hand."
url: "https://www.growf.io/resources/guides/sync-knowledge-from-an-integration/"
language: "en"
---

# Sync knowledge from an integration

[![Wesley Blokhuis – CEO Growf](https://www.growf.io/media/uploads/2026/08/Wesley-Blokhuis-CEO-Growf.jpeg?width=104 "Wesley Blokhuis – CEO Growf")](https://www.growf.io/auteurs/wesley-blokhuis/)

[Wesley Blokhuis](https://www.growf.io/auteurs/wesley-blokhuis/)

CEO

[](https://www.linkedin.com/in/wesley-blokhuis-32642459/)

Pull Fireflies transcripts into Incoming so the team can accept them as workspace knowledge.

Knowledge sync copies transcripts from a connected source into Incoming. Anyone who can connect integrations can start a sync. Accepting those items into Documents needs permission to create documents.

3 steps · About 3 minutes

1

## Open Integrations

Open Settings → Integrations. Connected integrations lists accounts already added. Capture includes KB Fireflies. Knowledge sources sync transcripts into Incoming. Tools add actions in chat.

![](https://app.growf.io/knowledge-base/sync-knowledge-from-an-integration/search-fireflies.webp)

2

## Find Fireflies

Use Search toolkits by name or description. Type Fireflies. The card is Knowledge, not Tool. A check means the workspace already has a connection. Click the card to see Knowledge sync, last synced, and Sync now. Documents from this integration sync automatically every day.

![](https://app.growf.io/knowledge-base/sync-knowledge-from-an-integration/open-knowledge-sync.webp)

3

## Review Incoming after a sync

Sync now starts a run at once. New transcripts wait in Incoming until someone accepts them. They do not become workspace knowledge on their own. Capture already completed a sync, so Incoming lists KB kickoff transcript and KB weekly standup.

![](https://app.growf.io/knowledge-base/sync-knowledge-from-an-integration/review-sync-now.webp)

## FAQ

I connected HubSpot. Where is Knowledge sync?+

Only Fireflies syncs documents today. HubSpot and other tools add chat actions or signals, not Incoming transcripts.

I ran Sync now. Why is Documents still empty?+

Synced items wait in Incoming first. Open Incoming and Accept the transcripts you want. See Review incoming knowledge.

Sync now is off and the badge says In progress.+

A run is already going. Wait for Completed or Failed. Starting another run is blocked until this one finishes.