---
title: "Onedesk integratie | Growf"
description: "OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer… Koppel Onedesk aan Growf."
url: "https://www.growf.io/nl/integrations/onedesk/"
language: "nl"
---

Integratie / Sales & Customer Support

![Onedesk logo](https://logos.composio.dev/api/onedesk)

# Onedesk integratie

OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks seamlessly.

[Demo aanvragen](https://www.growf.io/nl/demo/)

Over Onedesk

## OneDesk is an all-in-one platform that combines help desk and project management tools. It lets teams manage customer support, tasks, and projects from a single workspace.

[Alle integraties](https://www.growf.io/nl/integrations/)

Categorie

Sales & Customer Support, Productivity & Project Management

Verbinding

API-sleutel

Type

Tool

Acties

991

Tags

library

Voorbeeldprompts

## Wat je Growf kunt vragen te doen met Onedesk

- “Log two hours on today's support ticket”

- “Remove outdated attachment from project Alpha”

- “Delete task 'Update onboarding guide' from project”

- “Delete ticket resolved last Friday”

Beschikbare acties

## 991 acties die je agents kunnen uitvoeren in Onedesk

- Create Worklog Entry  
Create a worklog entry to track time spent on a work item (task, ticket, project, etc.). Records the start and finish time, work hours, completion percentage, and billability. Use this after obtaining a valid item\_id from actions like GET\_TASK\_DETAILS.
- Delete Attachment  
Delete a specific attachment from OneDesk by its ID. To use this tool, provide the attachment\_id. Note that the OneDesk Public API has limited attachment management capabilities. Attachments are typically associated with items (tickets/tasks) and can be viewed via GET\_ATTACHMENTS when fetching item…
- Delete Comment  
Deletes a comment from OneDesk by its ID. Use this tool to permanently remove a comment when it's no longer needed. Note: OneDesk's Public API has limited DELETE support for comments. This action tries multiple possible endpoints to maximize compatibility. Comments may be referred to as "conversati…
- Delete Customer  
Deletes a customer from OneDesk using the DELETE /customers/{id} endpoint. This action permanently removes the customer record from the OneDesk account. Returns: - success=true: Customer was successfully deleted (HTTP 200/202/204) - success=false: Customer not found or already deleted (HTTP 404) Ex…
- Delete Message  
Deletes a message from OneDesk by its unique message ID. Returns success if the message is deleted or doesn't exist (idempotent operation). Use this when you need to permanently remove a message from the system.
- Delete Project  
Delete a project in OneDesk by its ID. \*\*API LIMITATION\*\*: The OneDesk Public API does not support DELETE operations. DELETE requests return 405 Method Not Allowed on /rest/public/items endpoints. The public API only supports: - POST /items/ (create) - GET /items/id/{id} (retrieve by ID) - GET /ite…
- Delete Requirement  
Delete a requirement from OneDesk. Requirements in OneDesk are work items used for product development, feature requests, and specifications. They are one of the core work item types (tickets, tasks, requirements, issues). IMPORTANT: This operation may not be supported by all OneDesk Public API ver…
- Delete Task  
Tool to delete a specific task. Use when you need to remove an existing task by its ID after confirming its details.
- Delete Ticket  
Deletes a ticket from OneDesk by its internal ID. Use this tool to permanently remove a ticket when it's no longer needed. The ticket will be moved to the 'Deleted Items' project and scheduled for permanent deletion after 7 days. Note: OneDesk's Public API has limited DELETE support. This action tr…
- Delete Timesheet  
Tool to delete a timesheet by its ID. Use when you need to remove a specific timesheet after confirming it's no longer needed. Example: {'timesheet\_id': 123}
- Delete User  
Deletes a user from OneDesk by their unique user ID. This action permanently removes the specified user from the OneDesk account. Use this only after confirming the user should be removed from the system. \*\*Important Notes:\*\* - The OneDesk Public API has limited user management capabilities - There…
- Get Attachments  
Retrieve attachments for a specific item by its external ID. IMPORTANT: The OneDesk Public API (/rest/public) has limited functionality and does NOT provide: - A dedicated attachments list endpoint - Ability to list all attachments across items - Endpoints to retrieve items by internal ID This acti…

Toon alle 24 acties

## Zet Onedesk aan het werk in Growf.

Koppel het één keer en elke workspace, agent en workflow kan het gebruiken — veilig, met je team in de loop.

[Demo aanvragen](https://www.growf.io/nl/demo/)