---
title: "Zoho Desk integration | Growf"
description: "Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights… Connect Zoho Desk to Growf."
url: "https://www.growf.io/integrations/zoho_desk/"
language: "en"
---

Integration / CRM

![Zoho Desk logo](https://logos.composio.dev/api/zoho_desk)

# Zoho Desk integration

Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions

[Get a demo](https://www.growf.io/demo/)

About Zoho Desk

## Zoho Desk is a context-aware helpdesk platform that helps support teams track, manage, and resolve customer tickets. It streamlines workflows and gives you actionable insights into every customer interaction.

[All integrations](https://www.growf.io/integrations/)

Category

CRM, Sales & Customer Support

Connection

OAuth

Type

Tool

Actions

1554

Tags

library

Example prompts

## What you can ask Growf to do with Zoho Desk

- “List high-priority open support tickets”

- “Summarize recent customer interactions today”

- “Create new ticket for incoming email”

- “Assign unresolved tickets to support agents”

Available actions

## 1554 actions your agents can run in Zoho Desk

- Create Contact  
Tool to create a new contact in Zoho Desk with name, email, and other details. Use this action when you need to add a new contact to the system, such as when onboarding a new customer or registering a support requester. Returns the created contact with id and webUrl for downstream operations.
- Create Ticket  
Tool to create a new Zoho Desk ticket with subject, description, department, and requester details. Use when you need to create a support ticket in Zoho Desk. Returns the created ticket with id and webUrl for downstream chaining.
- Download Ticket Attachment  
Download a file attachment from a Zoho Desk ticket by attachment ID. Use this action when you need to retrieve a specific file that was previously attached to a ticket. Requires both the ticket ID and the attachment ID to identify the file to download.
- Get Agent  
Tool to fetch details of a Zoho Desk agent. Use when you have an agent ID and need its full data, optionally including related resources.
- Get Agents Count  
Tool to get the total count of agents in Zoho Desk. Use when you need the number of agents optionally filtered by status, confirmation, or light agents.
- Get Contact  
Tool to fetch details of a Zoho Desk contact. Use when you have a contact ID and need its full data, optionally including accounts or owner details.
- Get Contacts By IDs  
Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.
- Get Department  
Tool to fetch details of a Zoho Desk department by ID.
- Get Department Logo  
Tool to get/download a department's logo from Zoho Desk.
- Get Departments Count  
Tool to get the total count of departments in Zoho Desk. Use when you need the number of departments, optionally filtered by enabled status.
- Get Ticket  
Get Ticket
- Get Ticket Latest Thread  
Tool to fetch the most recent thread of a ticket. Use when you need the latest conversation on a ticket.

Show all 32 actions

## Put Zoho Desk to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)