--- title: "Supportbee integration | Growf" description: "SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently. Connect Supportbee to Growf." url: "https://www.growf.io/integrations/supportbee/" language: "en" --- Integration / Sales & Customer Support ![Supportbee logo](https://logos.composio.dev/api/supportbee) # Supportbee integration SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently. [Get a demo](https://www.growf.io/demo/) About Supportbee ## SupportBee is a web-based email support tool for organizing customer support emails. It streamlines team collaboration and keeps customer conversations efficient and accessible. [All integrations](https://www.growf.io/integrations/) Category Sales & Customer Support, Collaboration & Communication Connection API key Type Tool Actions 1359 Tags library Example prompts ## What you can ask Growf to do with Supportbee - “Archive all tickets resolved this week” - “Assign new tickets to the support team” - “Create a reusable snippet for refund replies” - “Reply to the oldest open ticket with a template” Available actions ## 1359 actions your agents can run in Supportbee - Add Label to Ticket Tool to add a label to a ticket. Use when you need to categorize or tag a ticket with a specific label. The label must already exist in your SupportBee account before adding it to a ticket. - Archive SupportBee Ticket Tool to archive a SupportBee ticket by its ID. Use when you want to move resolved tickets to the archive. - Assign Ticket to Team Assigns a ticket to a team in SupportBee. Use when you need to route a support ticket to a specific team for handling. Note: If the ticket is already assigned to a team and a user, reassigning to another team will remove the user assignee. - Create Ticket Comment Creates an internal comment on a ticket in SupportBee. Comments are private notes visible only to agents, not to customers. Use this to add internal notes, observations, or collaborate with team members on a ticket. - Create Consequence Creates a new consequence for rules automation in SupportBee. Use when setting up automated actions that should be triggered by rules (e.g., auto-assign tickets, archive, or mark as spam). - Create Forwarding Email Create a new forwarding email address for the company in SupportBee. Use this to add new support email addresses that will forward incoming emails to your SupportBee account as tickets. - Create Filter Creates a filter in SupportBee by linking a rule with a consequence. Use this after creating both a rule (defining match conditions) and a consequence (defining actions to perform). - Create Rule Creates a new automation rule in SupportBee to automatically process tickets based on conditions. Rules allow you to automate ticket workflows by: - Matching tickets based on field conditions (subject, sender, body, etc.) - Automatically applying actions like labeling, archiving, assigning, or sett… - Create Snippet Create a reusable snippet (canned response) in SupportBee. Snippets are pre-written text templates that agents can quickly insert into ticket replies. Use this to create standard responses for common customer inquiries like refunds, FAQs, or welcome messages. - Create SupportBee Ticket Creates a new support ticket in SupportBee with a subject, content, and requester details. Use this action to: - Create tickets from customer inquiries or issues - Assign tickets to specific agents or teams during creation - Add tags and labels for better ticket organization - Include CC recipients… - Create Ticket Reply Create a reply to a support ticket in SupportBee. Replies are sent to customers via email and are visible to them. Use this when you need to respond to a customer's ticket with information, updates, or solutions. Provide the ticket ID and HTML-formatted content for your reply. - Create SupportBee User Invites a new user to your SupportBee account. The user will receive an email invitation and can be assigned as an agent (handles tickets), admin (full access), or collaborator (view/comment only). Use this when you need to add team members to your helpdesk programmatically. Show all 41 actions ## Put Supportbee to work inside Growf. Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop. [Get a demo](https://www.growf.io/demo/)