---
title: "Plain integration | Growf"
description: "Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support… Connect Plain to Growf."
url: "https://www.growf.io/integrations/plain/"
language: "en"
---

Integration / Sales & Customer Support

![Plain logo](https://logos.composio.dev/api/plain)

# Plain integration

Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.

[Get a demo](https://www.growf.io/demo/)

About Plain

## Plain is a collaborative support platform for B2B teams, focused on consolidating conversations and boosting efficiency with AI. Enjoy streamlined, modern workflows to assist customers across channels from one place.

[All integrations](https://www.growf.io/integrations/)

Category

Sales & Customer Support

Connection

API key

Type

Tool

Actions

1086

Tags

library

Example prompts

## What you can ask Growf to do with Plain

- “Add a customer to the enterprise group”

- “Fetch company details for Acme Corp”

- “List all issues linked to this customer”

- “Create a new support thread for user”

Available actions

## 1086 actions your agents can run in Plain

- Add Customer To Group  
Tool to add a customer to one or more customer groups. Use when you have a customer and groups ready.
- Create Customer Group  
Creates a new customer group in Plain for organizing and segmenting customers. Customer groups allow you to categorize customers (e.g., by pricing tier, feature access, or support level) and manage them more effectively in your support workflow. Each group has a unique key, display name, and visual…
- Create Thread  
Tool to create a new thread. Use after obtaining valid customer identifier.
- Delete Customer  
Tool to delete a customer from the system. Use when you need to remove a customer by their ID.
- Delete User  
Tool to delete a user from the system. Use when you need to remove a user by their ID after confirming existence.
- Fetch Company  
Tool to fetch company details by ID. Use when you need the full profile of a company, including name, domain, contract value, owner info, and timestamps.
- Fetch Issues  
Fetches external issue tracker links (Jira, Linear, GitHub, etc.) associated with a customer's threads. Returns a flattened list of all issue links across the customer's threads, including the thread context for each issue. Useful for getting a complete view of all external issues related to a cust…
- Fetch Tier  
Tool to fetch a tier by its ID. Use when you have a tier ID and need its metadata before proceeding. Example: "Fetch tier with ID tier\_123".
- Get Customer By Email  
Fetch customer details by email address. Returns customer information if found, or null if no customer exists with that email.
- Get Customer By ID  
Tool to retrieve details of a specific customer by their unique ID. Use after obtaining the customer's ID to fetch their complete record.
- Get Customers  
Tool to fetch a list of customers. Use when retrieving multiple customer records with pagination, filtering, or sorting.
- Get Thread By ID  
Fetches comprehensive details of a specific thread by ID, including customer info, status, priority, labels, and assignments. Returns null if thread not found.

Show all 23 actions

## Put Plain to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)