---
title: "Helpdesk integration | Growf"
description: "HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently. Connect Helpdesk to Growf."
url: "https://www.growf.io/integrations/helpdesk/"
language: "en"
---

Integration / Sales & Customer Support

![Helpdesk logo](https://logos.composio.dev/api/helpdesk)

# Helpdesk integration

HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.

[Get a demo](https://www.growf.io/demo/)

About Helpdesk

## HelpDesk is a ticketing platform that organizes and manages customer support inquiries. It helps teams streamline their support workflows and respond to customers efficiently.

[All integrations](https://www.growf.io/integrations/)

Category

Sales & Customer Support

Connection

API key

Type

Tool

Actions

666

Tags

library

Example prompts

## What you can ask Growf to do with Helpdesk

- “List all agents available for support”

- “Show all active canned responses for tickets”

- “Retrieve contact details for a specific customer”

- “List all teams handling support tickets”

Available actions

## 666 actions your agents can run in Helpdesk

- List Agents  
Retrieves all support agents (team members) in the HelpDesk account. Use this action to get a complete list of agents with their details including: - Agent profiles (name, email, avatar, job title) - Role assignments (owner, normal, viewer) - Team memberships - Status (active or invited) - Auto-ass…
- List Canned Responses  
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
- List Custom Fields  
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
- List Email Domains  
Lists all email domains configured for the HelpDesk account. Returns a comprehensive list of all email domains set up in the HelpDesk account, including domain names, verification status, DNS records, and configuration flags. Email domains allow you to send and receive tickets via custom email addr…
- List Licenses  
Retrieves all licenses (account configurations) for the authenticated HelpDesk account. A license represents a customer account and contains subscription information, global settings, default team/template assignments, and detected languages. Most accounts have one license. Use this action to: - Ch…
- List Reply Addresses  
Lists all reply addresses configured in the HelpDesk account. Reply addresses are email addresses used to receive and respond to support tickets. Each reply address must be associated with a verified email domain and can be used as the "From" address when sending ticket responses to customers. Use …
- List Rules  
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
- List Subscriptions  
Lists all billing subscriptions for the HelpDesk account, including active, expired, canceled, and future subscriptions. Subscriptions represent the currently selected plan (team or enterprise) and number of paid agent slots. Use this tool to retrieve subscription details including plan codes, pric…
- List Teams  
Lists all teams in the HelpDesk account. Returns a comprehensive list of all teams configured in the HelpDesk account, including team IDs, names, settings, reply addresses, and integration configurations. Teams are organizational units that group agents and manage ticket routing. Use this action to…
- List Tickets  
List all tickets from a specified silo with cursor-based pagination support. This tool retrieves tickets from the helpdesk system with flexible sorting and pagination. Use this when you need to retrieve tickets for monitoring, reporting, or processing. Key features: - Retrieves tickets from specifi…
- List Trusted Emails  
Tool to retrieve a list of trusted email addresses or domains. Use when managing your spam whitelist after authenticating.
- List Views  
Tool to list agent views. Use when you need to retrieve saved ticket views after authentication.

Show all 14 actions

## Put Helpdesk to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)