---
title: "Gleap integration | Growf"
description: "Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better… Connect Gleap to Growf."
url: "https://www.growf.io/integrations/gleap/"
language: "en"
---

Integration / Sales & Customer Support

![Gleap logo](https://logos.composio.dev/api/gleap)

# Gleap integration

Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.

[Get a demo](https://www.growf.io/demo/)

About Gleap

## Gleap is an all-in-one customer feedback tool for apps and websites. It helps you understand user pain points and improve software through direct, actionable insights.

[All integrations](https://www.growf.io/integrations/)

Category

Sales & Customer Support, Productivity & Project Management

Connection

API key

Type

Tool

Actions

601

Tags

library

Example prompts

## What you can ask Growf to do with Gleap

- “Archive resolved support tickets from last week”

- “Send a chat message to follow up on feedback”

- “List all articles in the onboarding collection”

- “Remove a user who left our project”

Available actions

## 601 actions your agents can run in Gleap

- Archive All Tickets  
Tool to archive all tickets matching specific type and status criteria. Use when you need to bulk archive multiple tickets at once based on their type and status.
- Archive a Ticket  
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
- Clone Engagement  
Tool to clone an existing engagement. Use when you need to duplicate an engagement with all its configuration.
- Create a Collection  
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
- Create AI Content  
Tool to create or update AI content in Gleap's knowledge base. Use when adding new documentation, help articles, or product information that AI assistants can reference. Supports text, file, and product content types with optional batch operations.
- Create a new chat message  
Creates a new chat message in a Gleap chat session. Use this action to: - Send a message as a user or admin in an existing chat session - Reply to customer inquiries in the Gleap support system - Add messages to ongoing conversations The action requires a valid sessionId (obtained from get\_all\_sess…
- Create a new session  
Create a new user session in Gleap and associate it with a project. Use this to track user activity, engagement metrics, and session data. Sessions can be created with minimal information and enriched later through identify\_user or other API calls.
- Create a new team  
Tool to create a new team. Use when you have team details ready and want to assign tickets among members.
- Create a new ticket  
Create a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments. Supports custom metadata and sentiment tracking for comprehensive ticket management and customer feedback analysis.
- Create Engagement Banner  
Tool to create a new engagement banner in Gleap. Use when you want to add a banner for user engagement, announcements, or surveys. All fields are optional; the API will create a banner with default values if no fields are specified (default name: 'New survey', status: 'draft', format: 'widget', fre…
- Create Engagement Checklist  
Tool to create a new engagement checklist. Use when you need to set up a step-by-step guide or task list for users.
- Create Engagement Cobrowse  
Tool to create a new cobrowse product tour. Use when you need to set up an interactive guided tour for users to follow.

Show all 179 actions

## Put Gleap to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)