---
title: "FuseDesk integration | Growf"
description: "FuseDesk is a customer support platform for managing cases, email conversations, contacts, departments, representatives… Connect FuseDesk to Growf."
url: "https://www.growf.io/integrations/fusedesk/"
language: "en"
---

Integration / Sales & Customer Support

![FuseDesk logo](https://logos.composio.dev/api/fusedesk)

# FuseDesk integration

FuseDesk is a customer support platform for managing cases, email conversations, contacts, departments, representatives, chats, and webhooks.

[Get a demo](https://www.growf.io/demo/)

About FuseDesk

## FuseDesk is a customer support platform for managing cases, email conversations, contacts, departments, representatives, chats, and webhooks. It helps support teams keep customer conversations organized so issues get routed, tracked, and resolved faster.

[All integrations](https://www.growf.io/integrations/)

Category

Sales & Customer Support

Connection

API key

Type

Tool

Actions

572

Tags

library

Example prompts

## What you can ask Growf to do with FuseDesk

- “List open FuseDesk support cases”

- “Create FuseDesk case for billing issue”

- “Summarize recent FuseDesk email conversations”

Available actions

## 572 actions your agents can run in FuseDesk

- Add Case Note  
Add an internal note or call record to a case and optionally change its status.
- Bulk Merge Cases  
Irreversibly merge multiple FuseDesk cases. This cannot be undone; call only after the user explicitly requests a merge and verifies every case ID.
- Bulk Update Cases  
Apply an assignment, department, status, tag, CRM automation, CRM tag, or snooze operation to multiple FuseDesk cases.
- Change Case Tag  
Apply or remove one existing case tag from one FuseDesk case.
- Close Chat  
Irreversibly close a FuseDesk chat and end the live conversation. This cannot be undone. Supplying rep\_id, department\_id, or case\_status may also create and assign a new support case from the chat.
- Create Case  
Open a support case for a customer in a FuseDesk department.
- Create Case Tag  
Create a reusable FuseDesk case tag.
- Create Contact  
Create a FuseDesk contact. FuseDesk also links the new contact to a matching contact in the connected CRM, or creates that CRM contact when no match exists.
- Get Case  
Get one FuseDesk support case and its complete history by case ID.
- Get Chat  
Get one FuseDesk chat and its complete message history by chat UUID.
- Get Contact  
Get a FuseDesk contact by UUID, including current data from its linked CRM contact.
- Get Department  
Get a FuseDesk department's assignment, template, staleness, feedback, phone, and archive settings by department ID.

Show all 27 actions

## Put FuseDesk to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)