---
title: "Charla integration | Growf"
description: "Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and… Connect Charla to Growf."
url: "https://www.growf.io/integrations/charla/"
language: "en"
---

Integration / Sales & Customer Support

![Charla logo](https://logos.composio.dev/api/charla)

# Charla integration

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.

[Get a demo](https://www.growf.io/demo/)

About Charla

## Charla is a live chat and AI customer-support platform for property teams. It helps manage guest conversations, property contacts, and support knowledge.

[All integrations](https://www.growf.io/integrations/)

Category

Sales & Customer Support, Collaboration & Communication

Connection

API key

Type

Tool

Actions

250

Tags

library

Example prompts

## What you can ask Growf to do with Charla

- “Export unresolved Charla conversations from today”

- “Find property contacts needing follow-up”

- “Create article for check-in questions”

Available actions

## 250 actions your agents can run in Charla

- Create Knowledge Base Article  
Create a knowledge base article. Charla generates its URL slug from the title and may use it for chatbot training according to the property's AI settings. Defaults to a private draft.
- Delete Knowledge Base Article  
Permanently delete one knowledge base article by ID. This cannot be undone, and deleting an already-missing article fails.
- Get Contact  
Return one contact in the connected Charla property by UUID.
- Get Knowledge Base Article  
Return the full content and metadata of one knowledge base article by ID.
- List Contacts  
Return one page of contacts for the connected Charla property, ordered by most recently modified.
- List Conversations  
Export one page of conversations grouped by contact for the connected Charla property, including message history.
- List Knowledge Base Articles  
Return one page of knowledge base article summaries for the connected Charla property, newest first.
- List Knowledge Base Categories  
Return all knowledge base categories available in the connected Charla property.
- Update Knowledge Base Article  
Replace every writable field of an existing knowledge base article. Charla regenerates the URL slug from the replacement title and may retrain chatbot content according to the property's AI settings.

## Put Charla to work inside Growf.

Connect it once and every workspace, agent and workflow can use it — securely, with your team in the loop.

[Get a demo](https://www.growf.io/demo/)